Dr.Christine Medical Aesthetics is committed to protecting patient privacy and understands the importance of ensuring that the personal information entrusted to us is protected and respected. We therefore treat personal data in accordance with our obligations under the General Data Protection Regulation, in addition to our clinical confidentiality requirements.
INFORMATION WE COLLECT FROM YOU
We may collect and process the following information about you:
Medical Records: Information must be collected as part of your registration and treatment. This includes information such as your name, address, date of birth, email address, phone number, next of kin and medical history and photographs.
Enquiries: We may record your details in order to follow-up on enquiries, in addition to scheduling appointments. This includes information such as your name, email address or phone number.
HOW THE INFORMATION YOU PROVIDE IS USED
The information you give to us may be used for some or all of the following reasons:
To assess suitability for and deliver treatments
To provide you with the information, treatments, products and services requested
To send you text or email notifications to remind you of any appointments booked with us.
To contact you for post-treatment follow up and care.
WHO WE SHARE YOUR PERSONAL DATA WITH
We take our obligations under the General Data Protection Regulation and our clinical confidentiality requirements very seriously. Sensitive information relating to your medical history will be kept confidential. We may share your personal information with:
Other members of Dr.Christine Medical Aesthetics staff as part of your ongoing care provisions, or for the purpose of analysing the business.
Selected third parties such as specialist pharmacies for prescriptive purposes in order to provide your agreed treatment.
There may also be circumstances where we are under a duty to disclose your personal information or share your personal information in order to comply with any legal or regulatory requirement, obligation or request. This includes the police for the prevention or investigation of a crime, or our insurers, legal advisors or other third parties who need access to it in the context of managing, investigation or defending claims or complaints.
We cannot guarantee that the information you send us over the internet is secure, but once we receive it we will take reasonable steps to protect the information you supply to us. Dr.Christine Medical Aesthetics will not transfer your data outside of the European Economic Area.
Under the General Data Protection Regulation, we will hold personal identifiable data for the maximum retention periods: medical aesthetic records will be help indefinitely.
You have the right to ask us not to process your personal information, but where consent is withdrawn for the processing of personal data from your medical records, our ability to continue your treatments will be impaired.
Our website www.drchristine.co.uk may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The General Data Protection Regulation gives you the right to access information held about you. Any requests should be made in writing to Dr.Christine Or, Dr.Christine Medical Aesthetics, Culverden Down, Tunbridge Wells, Kent TN4 9SG or firstname.lastname@example.org.
All requests will be subject to the appropriate identification checks.
CONTACT AND COMPLAINTS